Returns & Exchanges
At Painted Paper, we want you to love your home decor, but if a piece isn't the perfect fit, we offer a 30-day window for returns on all eligible items. Please ensure products are returned in their original packaging to guarantee a full refund to your original payment method.
Initiate Your Request
Log into your account portal or use our guest tracking page with your order number and zip code to start the return process.
Prepare the Package
Carefully repackage your items in their original boxes with all protective inserts to prevent damage during transit.
Print and Attach Label
Download your prepaid shipping label from our portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand your package to the designated carrier and keep your drop-off receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing